Version 16-Sep-2009 0:12
de la satisfacción de los pacientes con el seguimiento farmacoterapéutico
Assessing patient satisfaction in pharmacotherapy follow-up
Seguimiento Farmacoterapéutico 2005; 3(4): 205-212
|Pedro ARMANDO, Sonia UEMA, Nancy SOLÁ.|
Valorar la satisfacción de pacientes bajo seguimiento farmacoterapéutico
con la método Dáder basada en los resultados percibidos
por los mismos.
|Palabras clave: Seguimiento farmacoterapéutico. Resultados humanísticos, Satisfacción de pacientes. Calidad. Cuestionario.|
To assess satisfaction of patents under pharmacotherapy follow-up through
the Dader Method, measured by their perceptions.
Methods: A self-administered semi-structured questionnaire was designed comprising 6 checklist Y/N questions, 5 satisfaction scaled items and an open-ended final comment to provide additional suggestions.
Results: 40 questionnaires were gathered. Average 5-items satisfaction score was 3.8 (SD=0.4) and the top-rated questions were 84.1%.
Discussion: Patient satisfaction with pharmacotherapy follow-up was mainly correlated to: increased knowledge on medicines way of use and compliance with prescribed treatments.
Conclusions: All surveyed items were highly scored by patients. Intentions to stay in the program and to recommend to others were unanimous, being both satisfaction indicators with pharmacotherapy follow-up.
|Keywords: Pharmacotherapy follow-up. Humanistic outcomes. Patient satisfaction. Quality. Questionnaire.|
|© CIPF (Centro de investigaciones y Publicaciones Farmacéuticas)|